Refund policy

✅ Store policies

• All products are carefully reviewed before being shipped.

• The customer is responsible for providing the correct shipping address.

• Once the order has been sent, we are not responsible for delays on the part of the parcel.

• If a product arrives damaged, it must be notified within 48 hours to evaluate the case.

✅ Return policy

• No refunds are accepted for change of opinion.

• Returns will only be accepted if the product is factory defective and is reported within 48 hours of receipt.

• The item must be unused and in its original packaging.

• No refunds are made for damage caused by misuse.

• Shipping costs are not reimbursed.

• In case of return approval, the customer may choose between product exchange or in-store credit.